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I can't pay my energy bills

Find energy bill assistance programs. Learn which benefits to apply for first when you can't afford utilities.

5 steps, in order4 programs that can helpFree to apply

Where to start

When energy bills pile up, it can feel overwhelming, especially in very hot or very cold weather. A shut-off notice can make it even more stressful. There is help, and acting early gives you more options.

First, call your utility company. Ask about payment plans and any protections that may apply to you. Then apply for energy help. LIHEAP can help with heating and cooling bills, and it can help in a crisis such as a shut-off notice.

Other programs can help too. Weatherization can make your home use less energy over time. Food help and phone discounts can free up money for your bills. If you already get SNAP, SSI or TANF, you may qualify for LIHEAP automatically in many states.

Do these first

  1. 1

    Step 1

    Call your utility company

    Ask about payment plans and whether any shut-off protections apply to you. Write down who you spoke to and what they said.

  2. 2

    Step 2

    Apply for LIHEAP

    LIHEAP helps pay heating and cooling bills and can help in an energy crisis. If you have a shut-off notice, say so when you apply.

    About LIHEAP
  3. 3

    Step 3

    Apply for SNAP food help

    SNAP helps you buy food, which can free up money for bills. Your utility costs may also count when your state figures your benefit.

    About SNAP
  4. 4

    Step 4

    Ask about weatherization

    Free home improvements like insulation and air sealing may help lower your energy bills over time. Apply through your local weatherization agency.

    About Weatherization
  5. 5

    Step 5

    Lower your phone or internet bill

    Lifeline may give you a discount on phone or internet service, which can ease your monthly budget.

    About Lifeline

Programs that can help

SNAPState-run · USDA Food and Nutrition ServiceSNAP gives monthly benefits on an EBT card to help households with low income buy food.LIHEAPState-run · HHS Administration for Children and FamiliesLIHEAP helps households with low income pay heating and cooling bills, and may help in an energy crisis such as a shut-off notice.LifelineFederal · FCC / Universal Service Administrative CompanyLifeline is a federal program that may give households with low income a discount on phone or internet service.WeatherizationState-run · US Department of EnergyThe Weatherization Assistance Program makes free energy-saving home improvements, like insulation and heating repairs, for households with low income.