How to Check Your EBT Card Balance (Every Way That Works)

Why check your balance

If you get SNAP (the Supplemental Nutrition Assistance Program, formerly food stamps), your benefits load onto an EBT (Electronic Benefit Transfer) card each month. Checking your balance helps you know how much you have left to spend on food before the next deposit.

Method 1: Check online or on your state's app

Most states have a website or mobile app where you can log in and see your balance instantly. This is usually the fastest way.

1. Find your state's EBT website. Search "[your state] EBT login" or go to [VERIFY: link to USDA state resources or general instructions].
2. Create an account if you don't have one. You'll need your EBT card number and other personal information.
3. Log in with your username and password.
4. Look for "balance," "account balance," or "transaction history."
5. Your current balance should appear on the screen.

Method 2: Call customer service

You can call the customer service number on the back of your EBT card to hear your balance over the phone.

1. Look at the back of your EBT card for the customer service phone number.
2. Call that number.
3. Follow the prompts. You'll usually need to enter your card number and PIN (personal identification number).
4. The system will tell you your current balance.

Keep in mind you'll need to call during business hours. Wait times can be long during peak times.

Method 3: Use an ATM

You can check your balance at any ATM that accepts your card.

1. Insert your EBT card into an ATM.
2. Enter your PIN.
3. Select "balance inquiry" or "check balance."
4. The ATM will show your current balance on the screen.

You won't be charged a fee for checking your balance at an ATM, but some ATMs charge a small fee for other transactions. Using your bank's ATM is usually free.

Method 4: Ask at the store

When you shop for groceries, you can ask the cashier to check your balance for you.

1. Hand your EBT card to the cashier.
2. Ask them to run a balance inquiry.
3. They'll swipe your card and tell you how much you have left.

This works at most grocery stores and retailers that accept SNAP benefits.

Method 5: Check your receipt

After you use your card to buy groceries, your receipt will show your remaining balance.

If you want to see your balance without making a purchase, this isn't the best option. But if you're already shopping, paying attention to your receipt is a good way to track what you have left.

What to do if you can't access your balance

If you're having trouble checking your balance:

• Forgot your PIN: Call the customer service number on the back of your card or visit your state's EBT website to reset it.
• Can't log into the online portal: Create a new account or call customer service for help.
• Lost or damaged card: Call the number on the back of your card to request a replacement.
• Card was declined: Your balance may be zero, or there may be a technical issue. Call customer service or check online.

When benefits are added

SNAP benefits are added to your card each month on a specific date that depends on your state and your case number. If you're not sure when your benefits arrive, check your state's EBT website or call customer service. Some states spread benefit deposits across the whole month, while others deposit everything on one day.

Learn more about SNAP

Want to know if you qualify for SNAP? Use our SNAP calculator to get an estimate. You can also read more about SNAP benefits or find help applying in your state.